Why does PRA refuse my live invoices with “unauthorized”?

PRA must whitelist FBR Cloud's server for each live POS ID.

PRA accepts live invoices only from servers it has whitelisted. Send one e-mail per POS ID to eims@pra.punjab.gov.pk with your PNTN, business name, POS ID, server IP and server location. POS Settings shows this e-mail filled in for every live PRA counter.

Invoices refused before PRA confirms stay in your list as Refused: open them and press Send again once PRA has whitelisted the server.